Course curriculum

  • 1

    COURSE INTRODUCTION

    • Smartz Suite Course Overview

    • Introduction to Smartz Communications Agent
  • 2

    SMARTZ COMMS AGENT LESSONS CHAPTER 1

    • Logging In & Out

    • Human Asset Management Basics

    • QUIZ 1
  • 3

    SMARTZ COMMS AGENT LESSONS CHAPTER 2

    • Chatterbox Intro

    • Chatterbox Campaign Selection

    • QUIZ 2
  • 4

    SMARTZ COMMS AGENT LESSONS CHAPTER 3

    • Chatterbox Messages Column

    • Chatterbox Info Column

    • QUIZ 3
  • 5

    SMARTZ COMMS AGENT LESSONS CHAPTER 4

    • Chatterbox Email

    • Chatterbox Adhoc Email/SMS

    • QUIZ 4
  • 6

    SMARTZ COMMS AGENT LESSONS CHAPTER 5

    • Chatterbox Dialler

    • Chatterbox Intelligent Dialler

    • Inbound Call
  • 7

    COURSE EXAMINATION

    • Exam

    • User Acceptance Test